Privacy Policy

Last Updated:

Effective Date: 26/07/2025

1. Introduction

This Privacy Policy explains how LSB S.r.l (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our services, in compliance with the EU General Data Protection Regulation (GDPR) 2016/679, ePrivacy Directive, and other applicable laws.

Contact:
LSB Srl, Headquartered in Milan, Italy
Email: info@lisia.io

2. What Personal Data We Collect

We may collect:

  • Identification Data: name, surname, username, date of birth.

  • Contact Data: email, phone number, address.

  • Account Credentials: encrypted passwords.

  • Device Data: IP address, browser type, device ID, OS, and app version.

  • Usage Data: interaction logs, preferences, settings.

  • Payment Data: transaction information, payment method (processed by third-party processors, we do not store card details).

  • Content Data: content you upload, share, or submit.

  • Cookies and Tracking Data: as detailed in our Cookie Policy below.

3. Legal Basis for Processing

We process your data based on:

  • Performance of a contract (Art. 6(1)(b) GDPR).

  • Consent (Art. 6(1)(a) GDPR).

  • Compliance with legal obligations (Art. 6(1)(c) GDPR).

  • Legitimate interests (Art. 6(1)(f) GDPR).

4. How We Use Your Data

We use your data to:

  • Create and manage your account.

  • Provide, personalise, and improve our services.

  • Process transactions securely. – Communicate with you about updates, security alerts, and support.

  • Send marketing communications (if you consent).

  • Comply with legal obligations.

  • Prevent fraud and ensure security.

5. Sharing Your Data

We may share your data with:

  • Service Providers.

  • Affiliates. – Legal or regulatory authorities.

  • Third-party integrations as authorised by you.

We do not sell your personal data to third parties.

6. International Transfers

We ensure appropriate safeguards for transfers outside the EU/EEA (e.g. Standard Contractual Clauses).

7. Data Retention

We retain your data only as long as necessary, unless a longer retention is required by law.

8. Your Rights

You have the right to:

  • Access, rectify, erase, restrict, or object to processing of your data. –

  • Data portability. –

  • Withdraw consent at any time. –

  • Lodge a complaint with your data protection authority.

Contact info@lisia.io to exercise your rights.

9. Security Measures

We implement appropriate technical and organisational measures to protect your data.

10. Changes

We may update this Privacy Policy and will notify you of material changes.

Cookie Policy

Effective Date: 26/07/2025

1. What Are Cookies?

Cookies are small text files stored on your device by your browser to remember preferences and improve your experience.

2. Types of Cookies We Use

  • Strictly Necessary Cookies: essential for functionality and security.

  • Performance Cookies: collect anonymous data to improve performance.

  • Functional Cookies: remember user preferences.

  • Targeting/Advertising Cookies: deliver relevant ads (require consent).

3. Legal Basis

  • Strictly necessary cookies: legitimate interest.

  • Others: user consent.

4. Managing Cookies

Manage or withdraw consent via:

  • Cookie Consent Banner/Manager.

  • Browser settings.

Blocking cookies may affect functionality.

5. Third-Party Cookies

Trusted third parties (e.g. Google Analytics, Facebook Pixel) may set cookies. See their policies for details. 6.

6. Changes

We may update this Cookie Policy and will notify you of material changes.

7. Contact Us

If you have questions or concerns about these Terms, you may contact us at:

LSB Srl
Headquartered in Milan, Italy
For inquiries or further information, please contact us at:
Email: info@lisia.io